First Pair Promise Guarantee
For all refunds, if your initial pair of BOMENS underwear falls short of complete satisfaction, we'll reimburse you. Simply fill out this feedback form to aid in enhancing our future products. Your feedback is highly valuable to us. Upon receipt of your imput, your refund will be processed within 48 to 72 business hours. * Please be aware that this policy is applicable exclusively to initial single pair underwear purchases, consisting of a brief, trunk or boxer brief.
Our Process
1- Make your First Purchase
Try on your first pair of BOMENS briefs, boxers briefs or trunks and if you dont absolutely love them, request a refund or an exchange.
2- Size Replacement
Want a replacement size instead? No worries. We’ll send the same style in a different size, completely free of charge. Smaller or larger. Shipped the next business day. And you get to keep the first pair you tried on too.
3- Refund Request
Still not happy? It's rare we miss the mark. But if we do, you can request a refund for the full purchased product amount excluding shipping costs. Simply fill out our REFUND SURVEY.